Sew Creative Lounge FAQ's

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">In order to join an accountability group, we ask that you fill out this form: <a href="https://docs.google.com/forms/d/e/1FAIpQLSe-ingvya1Q7yTMuhc7kAhI90jZCm-tzyAeNBt6bjcK-lG3ZQ/viewform?usp=sf_link">SCL Members Accountability Group </a> <a href="https://docs.google.com/forms/d/e/1FAIpQLSfHwLoLzm61XAqQ1SAGmUzLocdiEzoCFU9xCTmOIpGjUzY7-w/viewform?usp=sf_link">SCL Members Accountability Group (West Coast Members Only</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once we receive your response, we will forward it along to a group leader with an open spot. You will receive an email from your assigned group leader with further details.<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If there are no open groups available, we will put you on our accountability group waiting list. Once a slot becomes available, you will be placed into a group.&#xA0;

In order to join an accountability group, we ask that you fill out this form:. SCL Members Accountability Group. SCL Members Accountability Group (West Coast Members Only. Once we receive your response, we will forward it along to a group leader with

How do I join an accountability group?

Sew Creative Membership

What products/services does Sew Creative Lounge offer?

How do I sign up for in-person classes?

What are your Studio Policies for your in-person classes?

What is your location and store hours?

How do I become a member of Sew Creative Lounge?

Do you sew custom items?

How do I join the Sew Along?

What classes do you offer virtually?

What is the Sew Creative Membership program?

General Information

How can I track the status of an order once it is placed?

How long does it take to ship a package once an order has been placed?

What is Route Protection? Should I add it when placing an order?

What is your return policy if I am unsatisfied with what I received?

What is your return policy if I received the wrong item/damaged item/missing item?

I never received my order, even though it says it was delivered. I did not purchase Route Protection either; what do I do now?

How can I check my current reward points balance, and what's the process for redeeming my rewards?

Are there any specific care instructions for African print fabric?

How do I remove the manufacturing sticker from African print fabric?

Are there any sales or promotions happening soon that I should be aware of?

How do I go about canceling an order?

Order Information

What are the next steps or actions I should take as a new member of Sew Creative Lounge?

What are Sew Creative Lounge membership benefits?

What is the difference between the members hub on sewcreativelounge.com and the video portal?

How do I login and navigate the members hub?

How do I login and navigate the video portal?

How do I gain access to the Sew Creative Members Facebook group?

Where can I find my class calendar and zoom links for the month?

I've utilized various email addresses with Sew Creative Lounge;  how can I determine which one I should check for updates?

When can I expect to see my sew alongs/ quilt alongs in the mail?

I receive numerous emails from Sew Creative Lounge; which ones should I prioritize opening?

What would I do if I didn’t receive my member’s newsletter?

How do I go about canceling my membership?

If I have any further questions in regards to my membership, where can I go to get them answered?

When will videos be available after live classes take place?

Where can I find my discount code?

As a Kente/Adire member, when can I select my sew along fabric?

How do I join an accountability group?Updated a year ago