Sew Creative Lounge FAQ's

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We&#x2019;re sorry to hear about your decision to cancel your membership. We sincerely hope you have had a positive experience sewing with us, and we truly value your support as a part of our sewing community.<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you wish to cancel your membership, please review the following steps. <ul><li dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Step 1: Please take a moment to review our membership adjustment calendar. Please note that all adjustments must be submitted by the eighth of the respective calendar month:&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.sewcreativelounge.com/pages/members-adjustment-calendar">Adjustment Calendar</a></li><li dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Step 2: After reviewing the adjustment calendar, please submit this cancelation form and be sure to fill out each field:&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://docs.google.com/forms/d/e/1FAIpQLSdPWkeT0FFa-2TVknFTb4Q9ffLAKr47AtxPnkNthzQqz1R_2A/viewform?usp=sf_link">Cancelation Form</a></li><li dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Step 3: A cancelation email will be sent to you, updating &#xA0;you on the status of your cancelation.&#xA0;</li></ul><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Thank you for supporting us and being apart of our sewing community. If you&apos;re interested in re-joining us, here is the link to sign up for one of our memberships:<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We hope to sew again with you soon!&#xA0;

We’re sorry to hear about your decision to cancel your membership. We sincerely hope you have had a positive experience sewing with us, and we truly value your support as a part of our sewing community. If you wish to cancel your membership, please r

How do I go about canceling my membership?

Sew Creative Membership

What products/services does Sew Creative Lounge offer?

How do I sign up for in-person classes?

What are your Studio Policies for your in-person classes?

What is your location and store hours?

How do I become a member of Sew Creative Lounge?

Do you sew custom items?

How do I join the Sew Along?

What classes do you offer virtually?

What is the Sew Creative Membership program?

General Information

How can I track the status of an order once it is placed?

How long does it take to ship a package once an order has been placed?

What is Route Protection? Should I add it when placing an order?

What is your return policy if I am unsatisfied with what I received?

What is your return policy if I received the wrong item/damaged item/missing item?

I never received my order, even though it says it was delivered. I did not purchase Route Protection either; what do I do now?

How can I check my current reward points balance, and what's the process for redeeming my rewards?

Are there any specific care instructions for African print fabric?

How do I remove the manufacturing sticker from African print fabric?

Are there any sales or promotions happening soon that I should be aware of?

How do I go about canceling an order?

Order Information

What are the next steps or actions I should take as a new member of Sew Creative Lounge?

What are Sew Creative Lounge membership benefits?

What is the difference between the members hub on sewcreativelounge.com and the video portal?

How do I login and navigate the members hub?

How do I login and navigate the video portal?

How do I gain access to the Sew Creative Members Facebook group?

Where can I find my class calendar and zoom links for the month?

I've utilized various email addresses with Sew Creative Lounge;  how can I determine which one I should check for updates?

When can I expect to see my sew alongs/ quilt alongs in the mail?

I receive numerous emails from Sew Creative Lounge; which ones should I prioritize opening?

What would I do if I didn’t receive my member’s newsletter?

If I have any further questions in regards to my membership, where can I go to get them answered?

When will videos be available after live classes take place?

How do I join an accountability group?

Where can I find my discount code?

As a Kente/Adire member, when can I select my sew along fabric?

How do I go about canceling my membership?Updated a year ago